Call Us

+ 02 9771 9263 + 0406 139 079

Email Us

autobase@bigpond.com

Our Location

30 Cox Av, Kingswood, NSW, 2747

Shipping GUIdes

Shipping Options

At Autobase Jap Imports, we are committed to providing high-quality, reliable spare parts from scrapped vehicles. We offer a range of warranty options to give you peace of mind and ensure your satisfaction with every purchase. Choose the warranty that best suits your needs:

Standard Shipping

Plan
Delivery Time: 5-7 business days
Cost: Calculated at checkout based on weight and destination
Tracking: Full tracking available
Coverage: Ship to all Australia

Express Shipping

Plan
Delivery Time: 2-3 business days
Cost: Calculated at checkout based on weight and destination
Tracking: Full tracking available
Coverage: Ship to all Australia

Overnight Shipping

Plan
Delivery Time: 1-2 business days
Cost: Calculated at checkout based on weight and destination
Tracking: Full tracking available
Coverage: Ship to all Australia

Local Pickup

Pickup Location: From our yard in Kingswood Warehouse

Shipping Guidelines

  • Order Processing Time:

    Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

  • Packaging:

    All parts are carefully packaged to prevent damage during transit. Larger items or bulk orders may be shipped in multiple packages.

  • Tracking Your Order:

    Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your package through the provided link.

  • International Shipping:

    We ship to select international locations. Please check availability at checkout. International shipping times and costs vary by destination.

Shipping Rates

Shipping rates are calculated based on the weight, dimensions, and destination of your order. You can view the estimated shipping cost in your shopping cart before completing your purchase.

Returns and Exchanges

For information on returning or exchanging an item, please visit our Returns & Exchanges page. Our goal is to ensure you are completely satisfied with your purchase.

Delivery Issues

If your order is delayed, please contact our customer service team for assistance. We will work with the carrier to resolve any issues as quickly as possible.

If you receive a damaged item, please contact us immediately. Provide photos of the damage and the packaging, and we will arrange for a replacement or refund.

If your package is lost in transit, please contact us. We will initiate an investigation with the carrier and work to resolve the issue promptly.

Customer Support

If you have any questions or need further assistance with your order, please contact our customer service team. We are here to help!

02 9771 9263 & 0406 139 079

24/7 Support for Your Business

autobase@bigpond.com

24/7 Support for Your Business

Get in Touch

© 2024 Autobase Jap Imports Pty Ltd || ABN 17 605 063 303 || All Rights Reserved